Frequently Asked Questions
Will Medicare cover hearing aids?
No, but the UPMC Hamot Audiology Department offers very competitive prices on digital hearing aids including entry-level to high-end products. Hearing aids are dispensed on a 30-day trial period. The full cost of the hearing aid will be refunded if the hearing aid is returned.
Do I need a physician referral for audiology services?
To bill Medicare and most other insurance plans, a physician referral is necessary. Please check with your individual insurance carrier for referral criteria.
What brand of hearing aid does UPMC Hamot dispense?
UPMC Hamot proudly dispenses Phonak digital hearing aids. Phonak is a major hearing aid manufacturer and produces some of the best digital hearing aids in the world along with other auditory assistive devices. Additional information can be found at Phonak's website: www.phonak.com
What if I'm not happy with the hearing aids after I get them?
You are under no obligation to purchase the hearing aids, as long as they are returned within the 30-day trial period. That time is used to make any adjustments needed. There is a charge to fit the hearing aids, which includes selecting, programming, and fitting the hearing aids, including reviewing/training in their use & care. You will not be billed the hearing aids charge until after the 30-day trial period, once you are satisfied.
Can you help me if I got my hearing aids somewhere else?
The audiology department assists with repairs and adjustments of Phonak hearing aids that were purchased elsewhere. Please know that there will be a nominal charge for this service (usually not covered by insurance for adults). In certain situations, the audiology department may be able to assist with other major hearing aid brands. Please call at 814-877-2820 to find out if the department can help.
